BartenderBarlady
Junior / Apprendista

Descrizione della Posizione Lavorativa

Position Summary

Prepare drink orders for guests following specified recipes and measuring systems; open and serve wine and champagne; set up and maintain the cleanliness and condition of the bar area, bar unit, tables and tools; prepare fresh garnishes; stock ice, glassware and consumables; transport supplies from storeroom to bar set-up area; wash soiled glassware and remove used wares to designated areas; anticipate and communicate replenishment needs; process all payment methods, count the bank at the end of shift, complete cashier reports, resolve discrepancies, drop off receipts and secure the bank; secure liquors, beers, wines, coolers, cabinets and storage areas; complete closing duties.

Safety and Security

• Report accidents or injuries immediately to management.
• Follow company and department safety and security policies to maintain a safe environment.
• Use proper equipment and PPE when required and apply correct lifting procedures.
• Identify and report unsafe procedures or conditions to management and security/safety personnel.
• Observe property-specific emergency procedures (evacuations, medical emergencies, natural disasters).

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Ensure uniform, nametag and personal appearance are clean, hygienic and professional.
• Protect company tools, equipment and assets and maintain confidentiality of proprietary information.

Guest Relations

• Welcome and acknowledge every guest with a friendly greeting and eye contact, using the guest's name when possible.
• Actively listen and respond positively to guest requests, addressing needs promptly and professionally.
• Anticipate guest preferences and service needs and assist guests with disabilities as required.
• Engage guests in conversation about their stay, hotel services and local attractions when appropriate.

Communication & Working with Others

• Speak clearly and professionally to guests and colleagues.
• Support coworkers, develop positive working relationships and help the team achieve shared goals.

Quality Assurance & Physical Tasks

• Comply with quality expectations and standards.
• Stand, sit or walk for extended periods; move, lift, carry, push or pull objects up to 25 pounds; reach overhead and below the knees; bend, twist and stoop as needed.

Food & Beverage and Bartending

• Follow appropriate procedures for serving alcohol responsibly and in compliance with laws and training programs.
• Maintain cleanliness of work areas throughout the day; practice clean-as-you-go procedures.
• Requisition and restock necessary supplies (including bottle-for-bottle liquor restock) and ensure no shortages during service.
• Document and report any incidents or accidents immediately to management and Loss Prevention.
• Issue, open and serve wines/champagnes ensuring guest satisfaction.

Cash / Bank Handling & Closing

• Follow cash handling and property control audit standards (e.g., blind drops).
• Obtain and secure assigned bank, prepare change for expected business and transport the bank following security procedures.
• Complete closing duties: store reusable goods, break down and clean equipment, restock items, turn off lights and lock doors as required.

Equal opportunity: Marriott International is an equal opportunity employer, committed to non-discrimination and valuing diverse backgrounds.

Developed in partnership with the jeweler Bulgari, Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury destinations. Joining Bulgari Hotels & Resorts means being part of a Marriott International portfolio and contributing to the brand's timeless glamour and heritage.

Requisiti

Italian language required; ability to move and lift up to 25 pounds; comply with company safety and security policies; follow local laws for alcohol service.