Barman
Con Esperienza

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Accor Hotels

Como, Como, Lombardia, Italia

Di persona

Contratto a tempo indeterminato

Hospitality

Descrizione della Posizione Lavorativa

The bar is the heart of each Mama location and represents a lively meeting point for our guests. You will be responsible for ensuring that visitors feel well looked after at all times.

Responsibilities

  • Deliver a smooth, personalised service at the bar from order taking through to payment.
  • Prepare and serve cocktails and other drinks with professional skill and a positive energy.
  • Set up the bar properly and replenish stock before service begins.
  • Ensure an excellent customer experience throughout each shift.

Qualifications

  • Remain composed and effective under pressure.
  • High attention to detail: anticipate needs and avoid missing items.
  • Remember faces and customers' drink preferences reliably.
  • Able to serve several customers at once and multitask efficiently.
  • Be attentive, friendly, kind‑hearted and energetic in customer interactions.
  • Keep the bar clean, tidy and well maintained.
  • Create and maintain a warm atmosphere for Mama without resorting to excessive theatrics.
  • Bring flair and personal style to classic drinks such as martinis.
  • Experience across a variety of bar formats (not limited to local Irish pubs) is required.

Requisiti

Esperienza in diversi tipi di bar (oltre ai pub locali), capacità di lavorare sotto pressione mantenendo la compostezza, attenzione ai dettagli, abilità nel ricordare clienti e ordini, capacità di servire più clienti contemporaneamente, atteggiamento cordiale ed energico.

Competenze richieste

  • Competenze professionali
  • Cocktail preparation Bar setup and stock replenishment Point of sale / payment handling Bar cleanliness and maintenance Mixology
  • Competenze trasversali
  • Stress management Attention to detail Customer service Memory for regulars/orders Multitasking Friendly and energetic attitude