Commercial Account Manager
Junior / Apprendista

Descrizione della Posizione Lavorativa

About us: We are a global community of innovators delivering software and consultancy to financial institutions, trading firms, central banks, governments and corporations. We provide workflow and process automation, real-time data and business intelligence to simplify and improve decision-making. We operate with 13,000+ employees, more than 80 offices worldwide and serve over 4,800 customers. Learn more at iongroup.com. The role sits within Cedacri’s Sales team, part of the ION group.

Your role: We are seeking talented young professionals for the position of Commercial Account Manager. Selected hires will join a dynamic and innovative environment and work with cross-functional teams to achieve business goals.

Key duties and responsibilities:

• Build and maintain relationships with clients, ensuring their needs are served in the best interest of both clients and the Company.
• Develop a Strategic Account Plan for clients in the assigned territory by analysing market context, key challenges and opportunities, execution capabilities and mapping Cedacri’s products and services to their transformation roadmap.
• Position Cedacri as a trusted partner in clients’ long-term strategic planning.
• Define Unique Value Propositions for each client using consultative selling and detailed process mapping.
• Identify and qualify up-selling and cross-selling opportunities.
• Collaborate with Sales and internal functions (Operations, Products, Finance, Procurement, Legal) to advance opportunities to contract and delivery.
• Manage a portfolio of business opportunities aligned with Cedacri’s growth ambitions and orchestrate commercial activities to convert opportunities into business.
• Prepare and deliver high-quality proposals in a timely manner and keep accurate records of client interactions.
• Manage commercial documentation according to ION standard templates and processes.
• Achieve financial targets for Pipeline, Intake and Revenue, and meet Customer Satisfaction objectives in the assigned territory.
• Participate actively in contract renewals, ensuring clients understand the value of standardized and clear terms and conditions.
• Ensure diligence and thoroughness in communications, analysis and processes.

Other duties: You may be asked to perform additional tasks as your responsibilities grow.

Skills, experience and qualifications required:

• Master’s degree in management, engineering or a quantitative field (with honours).
• Experience or knowledge in FSI/Core Banking is a plus.
• High commercial acumen and strong interpersonal skills.
• Consultative selling capabilities.
• Excellent command of Italian and English.

What we offer: Permanent employment contract.

Location: Milan and Parma.

Important notes: In accordance with Italian law (L.68/99), candidates registered in the disability list will be given priority.

We may use artificial intelligence (AI) tools to support parts of the hiring process (for example to review applications, analyse resumes, or assess responses). These tools assist the recruitment team but do not replace human judgement; final hiring decisions are made by humans. For information on how your data is processed, please contact us.

Benefits

Permanent employment contract and the opportunity to work within a large global organisation and Cedacri’s Sales team.

Requisiti

Master’s degree in management, engineering or a quantitative field (with honours). Excellent knowledge of Italian and English. FSI/Core Banking experience is a plus. Strong commercial and consultative selling skills.