Commis de Rang
Junior / Apprendista
Hilton Milan
Milano, Milano, Lombardia, Italia
Di persona
Contratto a tempo indeterminato
Hospitality
Descrizione della Posizione Lavorativa
Role summary: A Commis de Rang ensures an outstanding Guest experience by preparing food and beverages for service and offering appropriate recommendations when requested.
Key responsibilities include:
- Delivering a memorable dining experience for Guests and maintaining a professional presence during service.
- Providing prompt, discreet and attentive service and following instructions from chefs and senior waiters while anticipating their needs.
- Keeping your station clean and organised at all times, issuing additional cutlery, glassware, bread and butter as needed, and running trays between server and station.
- Responding quickly to any spillages or breakages and communicating any issues to the station waiter or Restaurant Manager.
- Cleaning stations and remaining aware of waiter and restaurant needs throughout service.
What we look for:
- A strong focus on customer service with a constant attention to Guests.
- Positive attitude, personal responsibility and initiative to resolve issues, with clear communication to customers and colleagues.
- Motivation and commitment, eagerness to learn and improve skills and performance.
- Flexibility to respond quickly to changing requirements and a cooperative team approach to support departmental goals.
- Good knowledge of Italian and English.
About Hilton: Hilton is a leading global hospitality company offering a wide range of hotel experiences, from full-service luxury properties to mid-priced hotels and extended-stay suites. For nearly a century, Hilton has focused on delivering excellent accommodation, service and amenities to business and leisure travellers. Our vision to "fill the earth with the light and warmth of hospitality" drives our teams to create remarkable guest experiences every day, and our Team Members are at the heart of that mission.