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Senior Operations Analyst
Senior

POLTRONA FRAU SPA's logo

POLTRONA FRAU SPA

Catania, Catania, Sicilia, Italia

Di persona

Contratto a tempo indeterminato

Arredamento e Interior Design

Descrizione della Posizione Lavorativa

About Interni

Interni is a prestigious company in the high-end interior design and contract furnishing sector, with more than ninety years of history and integrated within the Haworth Lifestyle group. The company blends design know-how, operational excellence and a culture of innovation to offer clients an end-to-end service that spans from initial consultancy and design to supply chain management and final installation.

Operating in a phase of steady growth and organizational transformation, Interni invests in process excellence, governance and the development of people, promoting a culture oriented to results, continuous improvement and international collaboration.

Position Overview

We are seeking a Senior Operations Analyst to join the Operations function and report directly to the Chief Operating Officer (COO). The role supports analysis of business processes, reinforces operational governance and drives cross-functional strategic initiatives, contributing to continuous improvement and M&A integration projects. The ideal candidate has excellent analytical skills, a data-driven approach, strong problem-solving abilities and the capacity to work effectively with stakeholders across functions.

Key Responsibilities

  • Operational governance & process excellence: analyse and map operational processes to find inefficiencies, bottlenecks and risks; support design and roll-out of governance frameworks, standardisation of procedures and KPIs; monitor performance via dashboards and reports; assess service levels, productivity, profitability and cost efficiency; support vendor governance through cost, SLA and supplier performance analysis; provide quantitative and qualitative insights for strategic decisions and continuous improvement.
  • M&A integration & business analytics: assist the COO in operational due diligence for acquisitions; gather and analyse operational data to detect gaps and synergies; map processes, information systems and KPIs of acquired entities; help define the Target Operating Model and integration roadmaps; monitor milestones, risks and dependencies; prepare comparative reports between current ("As Is") and future ("To Be") models.
  • Cross-functional projects: contribute analytically to strategic projects and task forces; create business cases, forecasting models and impact assessments; collaborate with functional leaders to align processes with strategic objectives; prepare management presentations, KPI dashboards and Steering Committee / Board materials; support change management and organizational transformation.

Required Qualifications & Skills

  • Qualifications: degree in Management Engineering or related field; minimum 5 years of experience in Operations, Business Analysis, Consulting or Process Improvement; proven experience in managing cross-functional projects; experience in multinational organisations or consulting firms is an advantage.
  • Technical skills: advanced Excel and PowerPoint; experience building management dashboards and reporting; KPI management; familiarity with BI tools (Power BI, Tableau or similar); knowledge of process mapping and continuous improvement methodologies; experience with ERP systems (Microsoft Dynamics/Navision, SAP or equivalent) is a plus.
  • Soft skills: strong analytical thinking, results orientation, critical thinking and problem solving, attention to detail, excellent organisational skills, strong communication and interpersonal abilities, adaptability and a collaborative mindset.

Reporting line: reports to the Chief Operating Officer (COO).

Benefits

  • Contract and compensation: CCNL Terziario, Distribuzione e Servizi; salary range €40,000 - €48,000 per year plus bonus.
  • Location: Catania, Italy; opportunity to work within an international group and to be involved in strategic transformation, process improvement and international integration projects.

Requisiti

Degree in Management Engineering or related field; at least 5 years of experience in Operations, Business Analysis, Consulting or Process Improvement; proven experience managing cross-functional projects; previous experience in multinational organisations or consulting firms is an advantage.

Competenze richieste

  • Competenze professionali
  • Microsoft Excel PowerPoint Dashboarding KPI management Power BI Tableau Process mapping Continuous improvement ERP (Microsoft Dynamics SAP) Business analysis Operational due diligence
  • Competenze trasversali
  • Analytical thinking Results-oriented Critical thinking Attention to detail Organizational skills Communication Collaboration Adaptability