FB Supervisor
Con Esperienza

Sheraton Milan San Siro's logo

Sheraton Milan San Siro

Milano, Milano, Lombardia, Italia

Di persona

Contratto a tempo indeterminato

Hospitality

Descrizione della Posizione Lavorativa

Position summary: The successful candidate will join the F&B Front department and, together with the other supervisors, will act as the principal contact between management and the operational team. The role requires working across various shifts and service types according to operational needs. We seek a candidate already covering a similar position with solid experience in comparable hospitality businesses.

Profile

  • Customer-focused with strong attention to detail and problem-solving ability.
  • Excellent communication skills, flexibility, adaptability, proactivity and initiative.
  • Strong organisational and leadership capabilities.
  • Excellent level of English.

Main responsibilities

  • Maintain an on-floor presence to manage front-of-house operations and service delivery.
  • Lead and organise the team before, during and after service; manage staff during service.
  • Coordinate and oversee temporary staff in accordance with applicable regulations.
  • Handle ordering and stock control using the Marriott management system.
  • Preferably familiar with Micros Opera or other front-of-house order management applications.
  • Know the menu items and be able to describe dishes to guests.
  • Possess knowledge of wines and basic food-and-wine pairings.
  • Prepare orders and ensure pantry stock levels are maintained.
  • Check and arrange the mise en place for the dining room and bar.
  • Prepare set-ups for events and banqueting.
  • Apply and maintain HACCP rules and standards.

At Marriott International we are committed to equal opportunity employment, welcoming all candidates and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued and celebrated. We do not discriminate on any protected basis, including disability or veteran status, or any other basis protected by applicable law.

Joining the Sheraton family means becoming part of a global community. Since 1937 Sheraton has been a place to gather and connect. Associates help create a sense of belonging across more than 400 communities worldwide. If you are a team player excited to deliver meaningful guest experiences, we encourage you to explore career opportunities with Sheraton and join our mission to be 'The World’s Gathering Place'.

Requisiti

Proven experience in a similar supervisory role within the hospitality sector; excellent English; strong leadership, organisational and guest-service skills.

Competenze richieste

  • Competenze professionali
  • Excellent English Front-of-house management Inventory and order management (Marriott system) Micros/Opera or similar POS experience Knowledge of dishes and wine pairing HACCP compliance Event and banqueting set-up
  • Competenze trasversali
  • Customer service orientation Attention to detail Problem solving Communication Flexibility Proactivity Leadership Organisational skills