Executive Sous Chef
Senior

Sheraton Milan San Siro's logo

Sheraton Milan San Siro

Milano, Milano, Lombardia, Italia

Di persona

Contratto a tempo indeterminato

Hospitality & Food Service

Descrizione della Posizione Lavorativa

Job Summary: Performs culinary tasks personally while helping to lead kitchen staff and overseeing all food-related operations. Works to enhance guest and colleague satisfaction and to optimize financial outcomes across assigned areas. Assists in supervising multiple kitchen sections to guarantee consistent, high-quality food production and is responsible for coaching and developing direct reports. Must maintain sanitation and food-safety standards.

Candidate profile

Education and experience:

  • High school diploma or GED and 6 years of experience in culinary, food & beverage or related professional area, OR
  • A 2-year degree in Culinary Arts, Hotel & Restaurant Management or related field and 4 years of relevant professional experience.

Core responsibilities

Lead kitchen operations:

  • Direct daily kitchen activities and provide guidance to ensure coverage and continuity in employees' absence.
  • Set performance standards, monitor staff performance and act as a role model to encourage teamwork, trust and professional conduct.
  • Demonstrate cooking techniques and the use of equipment to the team and coordinate cooks and food-preparation staff.

Goals, controls and financial management:

  • Develop and implement purchasing and receiving guidelines; manage controllable costs such as food, supplies and equipment.
  • Participate in budgeting and set performance and team goals while communicating and enforcing safety procedures and brand standards.

Culinary standards:

  • Lead menu development and monitor quality of raw and cooked products to ensure standards for presentation, flavour and temperature are met.
  • Ensure compliance with food handling, sanitation and storage procedures and that staff hold required certifications.

Customer service:

  • Promote service behaviours that exceed guest expectations, coach staff to understand guest needs, handle guest feedback and resolve complaints.
  • Use guest satisfaction data to identify improvements and empower employees through ongoing training.

Human resources and training:

  • Identify development needs, coach and mentor team members, administer performance appraisals for direct-report managers and follow progressive discipline procedures according to SOPs.
  • Collaborate with Banquet Chef and Catering on training related to menu composition and food knowledge.

Additional duties: Communicate with executive teams and colleagues by phone, email or in person; analyze information to solve problems and select the best solutions.

Equal opportunity statement: Marriott International is an equal opportunity employer committed to fostering an inclusive workplace and does not discriminate on any protected basis.

Benefits

  • Being part of the global Sheraton community and career opportunities within Marriott International.
  • Access to hotel facilities and guest-experience environments, such as Sheraton Club, spa and 24/7 fitness facilities (where applicable).

Requisiti

High school diploma + 6 years experience OR 2-year degree in Culinary Arts/Hotel & Restaurant Management + 4 years experience. Experience supervising kitchen teams, knowledge of food safety and sanitation, ability to manage budgets/food cost. Italian language required.

Competenze richieste

  • Competenze professionali
  • Culinary techniques Menu development Food safety & sanitation Kitchen operations management Purchasing & receiving controls Cost and budget management
  • Competenze trasversali
  • Leadership Teamwork Communication Coaching & mentoring Problem solving Guest-oriented