Descrizione della Posizione Lavorativa
We are looking for a warm and adaptable person to join the small team at our boutique property in Polignano a Mare. This role combines reception, guest relations and concierge duties, and places you at the centre of ensuring each guest feels genuinely welcomed.
- Welcome and check-in: greet guests on arrival and provide a friendly front-desk presence.
- Guest assistance: give local recommendations and help arrange requests to enhance the guest experience.
- Nightly turndown: support the evening turndown service to ensure rooms feel cosy and prepared for guests.
- Shared upkeep: occasionally help with light maintenance and tidying of common areas to keep the property inviting.
We seek someone excited to immerse themselves in Polignano, passionate about hospitality, and committed to creating a homey, cosy atmosphere. If you enjoy making people feel truly welcome and want to work in a small, personal team, we would love to hear from you.
Requisiti
Enthusiasm for hospitality, willingness to learn and engage with local area; ability to provide friendly, personal service in a small-team environment.
Competenze richieste
Competenze professionali
Front desk operations
Concierge services
Guest relations
Basic housekeeping and turndown service
Reservation and check-in procedures
Competenze trasversali
Customer service
Communication
Teamwork
Attention to detail
Flexibility
Local knowledge