Descrizione della Posizione Lavorativa

Role summary: The Maitre Sommelier supports the delivery of an outstanding guest experience by assisting with the selection, presentation and service of wines according to high hospitality standards. The role requires enthusiasm for wine, commitment to continuous learning and close collaboration with restaurant and bar teams.

Key responsibilities

• Manage and supervise service in the absence of another Head of Department.
• Help curate and keep the wine list up to date, ensuring a varied and quality selection.
• Give informed recommendations to guests, enhancing meals through wine pairings and food knowledge.
• Serve wines following established service standards, ensuring correct presentation and glassware use.
• Maintain cleanliness, order and optimal conditions in the wine cellar.
• Monitor and control wine inventory, perform regular stock checks and minimise waste.
• Support planning and execution of wine promotions, special offers and themed events.
• Train and coach restaurant and bar staff on wine knowledge, service techniques and correct handling.
• Ensure compliance with health, safety and sanitation rules for wine storage and service.
• Take part in daily briefings and tastings to recommend appropriate pairings.
• Report guest preferences and wine sales trends to support business growth.

Reports to: Restaurant & Bar Manager

Requirements

• Previous experience in a similar role or a solid hospitality background focused on wine service.
• Basic wine knowledge (grape varieties, regions, food pairing); certifications such as WSET Level 1 or 2 are a plus.
• Excellent interpersonal and communication skills with a strong guest-focused approach.
• Good organisational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment; flexibility to work evenings, weekends and holidays.
• Fluency in English; other languages are advantageous.
• References required.

Additional information

• Contract: Fixed-term contract of 7 months starting June/July 2026 (CCNL Settore Turismo - Federalberghi).
• Hours: 40 hours per week over 5 days with two rotating days off.
• Wellbeing initiatives and events promoting collaboration and inclusion.
• 50% discount on dining at the sister hotel.
• Training and professional development activities.
• Welfare credit tied to achievement of guest satisfaction targets.
• Company canteen available for meals during service.
• Uniform provided and uniform cleaning included.
• No accommodation provided.

Workplace: Via Bolognese 89, Florence, Tuscany, Italy

Benefits

• Training and development opportunities.
• 50% dining discount at sister property.
• Company canteen and uniform cleaning.
• Welfare credit for achieving guest satisfaction targets.
• Wellbeing initiatives and inclusive events.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso. L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Requisiti

Previous experience in a similar role or strong hospitality background focused on wine service; basic knowledge of wines (WSET Level 1/2 a plus); excellent communication and guest-focus; strong organisational skills and attention to detail; ability to work evenings, weekends and holidays; fluent English; references.