Descrizione della Posizione Lavorativa

Overview

Your mission: be at the heart of every event and meeting, coordinating the crew to ensure every setup, break and service runs smoothly. You will work closely with the M&E Manager, help new colleagues settle in, and keep daily operations efficient.

About The Social Hub: we are a creative, hybrid hospitality concept offering accommodation, coworking, events, gyms, bars and more across several European cities. We value authenticity and a fun, inclusive working environment where people can learn, grow and belong.

Responsibilities

• Lead the front-of-house team during service, setting a positive and energetic tone.
• Guide and support the crew on the floor, helping resolve minor issues in real time.
• Support training and onboarding for new team members to help them find their rhythm.
• Ensure daily operations run smoothly by checking setups, stock levels, cleanliness and safety standards.
• Remain present on the floor, engage with guests and step in where required.
• Handle transactions accurately and report any irregularities.
• Communicate shift targets and motivate the team to achieve them.
• Collaborate closely with kitchen and bar teams to maintain seamless service flow.

Requirements

• Minimum 1–2 years of experience in a senior waiter, barista or bartender role.
• Confidence leading a team during service and ability to stay calm under pressure.
• Clear communicator with strong attention to detail to keep service consistent.
• Genuine hospitality energy and enjoyment of guest-facing duties.
• Ability to work well with different teams and lead by example.
• Languages: English and Italian required; additional languages are a plus.

What we offer

• The chance to work for a dynamic, multinational company and a Certified B Corp® that balances profit with positive impact.
• Opportunities for learning, growth and potential career progression.
• Great discounts across our European properties for you and your friends and family.
• A lively workplace with events, supportive colleagues and standard salary/benefit packages.

Starting salary: €25,255.14 gross per year.

Benefits

• Employee discounts across all properties in Europe.
• Development and training opportunities, including leadership training and mental health support.
• An inclusive workplace that welcomes people of all backgrounds.

Requisiti

1–2 years experience in a senior waiter/barista/bartender role; confident team leadership during service; English and Italian required; strong communication and attention to detail.