Descrizione della Posizione Lavorativa

Company overview: Collegio alla Querce, Auberge Resorts Collection is a hilltop Italian retreat and the only hotel in the city of Florence offering panoramic views of both the historic centre and the Tuscan hills. The property occupies gracious 16th-century buildings set in terraced gardens and features 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Dining and event spaces include La Gamella (a fine-dining Italian restaurant with The Chef's Table), Bar Bertelli (housed in the former principal's office), poolside Cafe Focolare, the original chapel, Sala Dorati, and the theatre Il Teatro. The resort also offers Aelia Spa in partnership with Furtuna Skin and programmes that celebrate Florence’s Renaissance spirit.

Role overview

As a Chef de Rang, you will contribute to creating memorable dining experiences by delivering polished, attentive and seamless service. This role requires efficiency, elegance and a passion for hospitality to embody the Auberge service standards.

Key responsibilities

• Guest experience & service excellence: take orders, anticipate guest needs and ensure timely, accurate delivery of all items; build genuine connections with guests to secure satisfaction and personalised service.
• Menu knowledge & upselling: follow Auberge Resorts Collection service standards and thoughtfully suggest menu items to enhance the dining experience; demonstrate in-depth knowledge of food and beverage offerings to provide confident recommendations.
• Order management & accuracy: accurately take and place guest orders, promptly enter them into the POS system and manage billing precisely; keep clear communication with kitchen and bar teams to ensure smooth service flow.
• Operational excellence & cleanliness: operate, maintain and clean restaurant equipment and fittings complying with safety and hygiene standards; keep restaurant areas tidy, organised and aligned with safe food handling procedures.

Qualifications & skills

• Experience: minimum of two years in foodservice or hospitality is required; prior experience in a luxury property is highly recommended.
• Knowledge: good knowledge of food and wine to provide informed recommendations.
• Personal qualities: superior professional appearance, polished manner and strong interpersonal skills suited to a fast-paced team environment.
• Languages: fluent in English (spoken and written); additional languages (including Italian) are an advantage.
• Availability: ability to work a flexible schedule, including weekends and holidays.

Additional information

Auberge Collection is a portfolio of luxury hotels, resorts and residences that share a crafted approach to hospitality. The property is part of the Friedkin portfolio. For more details about the resort and the brand, visit auberge.com.

Requisiti

Minimum two years of experience in foodservice or hospitality; prior luxury hospitality experience recommended; good knowledge of food and wine; superior professional appearance and interpersonal skills; fluent in English (spoken and written); additional languages advantageous; availability to work a flexible schedule including weekends and holidays.