Commis de bar
Senza Esperienza

The Excelsior, a Luxury Collection Hotel, Florence's logo

The Excelsior, a Luxury Collection Hotel, Florence

Firenze, Firenze, Toscana, Italia

Di persona

Contratto a tempo indeterminato

Hospitality

Descrizione della Posizione Lavorativa

Position summary

Our goal is to create memorable, authentic guest experiences, where food and drinks complement the moment. As a Guest Service Support Expert at The Excelsior you will proactively ensure that food & beverage operations run without issues by providing practical support across the outlets.

  • Main responsibilities: prepare and set tables, assist kitchen and bar teams, clean and sanitise work areas, restock supplies and help ensure smooth service delivery.
  • Service approach: take initiative, support colleagues, and contribute to transactions feeling like part of the guest experience.

Work environment and standards: you must follow company procedures, maintain a safe workplace, uphold quality standards and present a professional uniform and appearance at all times.

Physical demands and tasks

This role requires substantial on-your-feet activity and movement (standing, walking for extended periods; working on sloping, uneven or possibly slippery surfaces). You will need to read and visually verify menu information and perform hands-on tasks: move, lift, carry, push and pull objects up to 25 pounds (approx. 11 kg) alone and up to 50 pounds (approx. 22 kg) with assistance; reach overhead and below the knees, bend, twist, pull and stoop as needed.

Preferred qualifications

  • Education: high school diploma or equivalent (G.E.D.).
  • Experience: no prior related work experience required; previous experience in a food & beverage environment is preferred.
  • Supervisory experience: none required.
  • Licences/certifications: none required.

Equal opportunity and brand

Marriott International is an equal opportunity employer that values diverse backgrounds and provides access to opportunity without discrimination, including on the basis of disability or veteran status where protected by law.

The Luxury Collection portfolio, with more than 120 properties worldwide, is rooted in a long heritage of unique and iconic hotels. If you enjoy storytelling, destination-focused hospitality and personalised service, this brand offers the chance to join a global team and grow professionally.

Requisiti

High school diploma or G.E.D.; no related work experience required though prior F&B experience is preferred; Italian language ability requested; no supervisory duties or licences required.

Competenze richieste

  • Competenze professionali
  • Food & beverage support Table setup Workstation cleaning Inventory replenishment Basic manual handling
  • Competenze trasversali
  • Initiative Teamwork Professionalism Attention to detail Good communication