Meeting and Events Intern
Senza Esperienza

Descrizione della Posizione Lavorativa

Are you commercially minded and enjoy working with people? As our new Meeting & Events Coordinator Intern you will support both the commercial growth of our Meetings & Events activities and the smooth operational delivery of events at our Florence Belfiore location. From first enquiry to guests leaving the venue, you will combine sales assistance, event coordination and practical support to guarantee a flawless guest experience.

You will collaborate closely with clients and internal teams to organise meetings, conferences, private dinners, social events and corporate gatherings, ensuring each detail is planned, communicated and executed in line with The Social Hub standards.

Key responsibilities

• Assist with enquiries, quotations and bookings for Meetings & Events via phone, email and third-party channels.
• Help develop customer accounts to increase business across meetings, accommodation, F&B and membership areas.
• Identify commercial opportunities through cross-selling and upselling.
• Prepare contracts, event orders, function sheets and all operational documentation.
• Coordinate with Banqueting, Front Office, F&B, Kitchen, Housekeeping and Technical teams to ensure seamless event execution.
• Be present during events to welcome clients, support the operational team, monitor event flow and handle last-minute requests.
• Conduct site inspections and assist during client meetings.
• Follow up with guests before, during and after events to secure exceptional customer experiences and encourage repeat business.
• Provide cross-department support in Membership daily operations and acquisition.
• Contribute to local commercial strategy and suggest improvements to the Meetings & Events guest journey.

Who we are looking for

• Currently enrolled in university, preferably in Hospitality, Tourism, Event Management or Business.
• Fluent in Italian and English, both spoken and written.
• Excellent organisational skills and strong attention to detail.
• Proactive, flexible and comfortable in a fast-paced operational environment.
• Enjoy interacting with people and coordinating multiple stakeholders.
• Hands-on attitude and willing to assist during event setup, execution and breakdown.
• Commercially minded with the ability to identify upselling opportunities and personalise guest service.
• Solution-oriented and able to remain calm under pressure.
• Passionate about hospitality and events.
• Studying within the EU.

About The Social Hub

The Social Hub (formerly The Student Hotel) is a hybrid hospitality concept combining student accommodation, hotel stays, coworking, dining, gym and event spaces. Founded in 2012 and headquartered in Amsterdam, TSH operates across Europe with a growing number of locations, offering a community-driven environment for locals, travellers, students and professionals.

What we offer

• An energetic and friendly work environment with positive team spirit.
• On-the-job coaching and guidance.
• Monthly compensation for the internship.
• The chance to learn and grow within a dynamic, international organisation.
• Access to TSH facilities including restaurant and gym, plus discounts on hotel stays and F&B.
• A diverse and inclusive workplace where individuality is valued.

Compensation: This internship includes a monthly allowance of €500.

Benefits

• Monthly internship allowance (€500).
• Access to on-site restaurant and gym and related staff discounts.
• On-the-job training and coaching.
• Opportunity to work in an international, fast-growing hospitality group.
• Inclusive and diverse work culture.

Requisiti

Currently enrolled at university (preferably Hospitality, Tourism, Event Management or Business); fluent in Italian and English (spoken and written); studying within the EU; proactive, organised and willing to work hands-on during events.