Hotel General Manager
Senior

vigilius mountain resort's logo

vigilius mountain resort

Lana, Bolzano, Trentino-Alto Adige, Italia

Di persona

Contratto a tempo indeterminato

Hospitality

Descrizione della Posizione Lavorativa

Overview

vigilius mountain resort is a five-star design hotel located at 1,500 metres above sea level, reachable only by cable car. The property features 41 rooms and suites, holds a Michelin Key, is EarthCheck certified and is a member of Design Hotels™. We are seeking an experienced General Manager (m/f/d) to lead the hotel with warmth, professionalism and an entrepreneurial mindset, working closely with the owner family.

Key responsibilities

  • Oversee and coordinate the hotel’s day-to-day operations to ensure smooth, high-quality service.
  • Inspire, coach and develop a committed team to deliver outstanding guest experiences.
  • Maintain operational excellence while exercising robust financial and business management.
  • Preserve the resort’s unique character, design values and connection to nature while driving its continued success.
  • Collaborate directly with ownership on strategic decisions and long-term development.

About you

  • Several years’ experience as a General Manager, Hotel Manager or Resident Manager in an upscale or luxury hotel.
  • Strong leadership skills with the ability to motivate, develop and retain staff.
  • A genuine passion for hospitality and delivering exceptional guest experiences.
  • Excellent business sense and financial acumen, with hands-on operational expertise.
  • Outstanding communication and interpersonal skills with a collaborative, respectful leadership style.
  • An appreciation for design, architecture and high quality standards.
  • Fluency in German, Italian and English (spoken and written) is indicated in the profile; additionally the listing specifies that German is required while English and Italian are a plus.
  • Right to work in the European Union.

The company

Designed by Matteo Thun, vigilius mountain resort is internationally recognised for its timeless architecture, close relationship with nature and restrained luxury. With just 41 rooms and suites, the resort offers a very personal guest experience built on sustainability, attention to detail and authentic hospitality. The international team values excellence, authenticity and collaboration, and the workplace provides opportunities for professional growth in a unique natural setting.

Requisiti

Several years of experience as a General Manager/Hotel Manager/Resident Manager in an upscale or luxury hotel; strong leadership and team-development skills; excellent business and financial acumen; hands-on operational expertise; outstanding communication and interpersonal abilities; appreciation for design/architecture; fluency in German (required) and English/Italian (plus); right to work in the EU.

Competenze richieste

  • Competenze professionali
  • Financial management Hotel operations Guest experience management Operational excellence Sustainability practices Languages: German Italian English
  • Competenze trasversali
  • Leadership Team development Communication Collaboration Interpersonal skills Hands-on mentality Customer orientation