Marketing Coordinator
Junior / Apprendista

Westin Excelsior Rome's logo

Westin Excelsior Rome

Roma, Roma, Lazio, Italia

Di persona

Contratto temporaneo

Hospitality

Descrizione della Posizione Lavorativa

Position summary: Reporting to the Director of Sales & Marketing (DOSM), the Marketing Coordinator supports the planning and execution of the property's marketing and communications activities. The role requires a broad understanding of communications, advertising, branding, digital and social media.

Key responsibilities:

  • Promote and protect the brand image both internally and externally.
  • Develop marketing collateral and assemble information packages for events, property tours and conferences (brochures, promotional materials, maps, price lists, menus).
  • Prepare or edit letters, invitations, monthly and quarterly press reports and news releases using word processing, spreadsheet, database or presentation software.
  • Update and maintain property website content directly or by coordinating with web developers.
  • Collaborate with the Digital Field Marketing team to plan, implement and monitor campaigns across digital, print and social channels; coordinate production of marketing materials in line with brand guidelines.
  • Contribute to content creation, including copywriting, graphics and multimedia, working with designers and writers to produce engaging materials.
  • Manage media relations: respond to daily media enquiries, refer to appropriate spokespersons, pitch ideas, support interview facilitation and organise media visits (reservations, amenities, special requests, dining).
  • Monitor media coverage and external factors to identify risks and opportunities; maintain and update press database, digital library and press clippings.

Policies, guest relations and communication:

  • Follow company and departmental policies and procedures; maintain a clean, professional appearance and uphold confidentiality and data privacy.
  • Welcome guests according to company standards, anticipate and meet service needs, and ensure polite and professional interactions.
  • Prepare and proofread written documents accurately; answer telephones with appropriate etiquette; communicate clearly with colleagues and guests.
  • Build and maintain positive working relationships across departments and support teamwork to achieve common goals.

Skills and competencies: analytical skills, computer literacy, ability to learn quickly, strong interpersonal and customer service orientation, teamwork, communication (listening, writing, telephone etiquette), reliability, initiative, stress tolerance, adaptability, presentation and professional demeanour.

Technical / professional skills: strong digital marketing knowledge; experience with graphic programs such as Adobe Photoshop, InDesign, Adobe Acrobat Pro; proficiency in MS Office; copywriting skills for press releases and promotional materials; social media management and basic analytics.

Salary range: 25.316 – 28.000 (as stated in the advert).

Preferred qualifications: bachelor’s degree in Hospitality Marketing or related field preferred; no supervisory experience required; no specific licenses or certifications required.

Equal opportunity: Marriott International is an equal opportunity employer and values diversity; the hotel welcomes applicants from all backgrounds and is committed to non-discrimination.

Requisiti

Italian language required. Preferred bachelor's degree in Hospitality Marketing or related field. Strong digital marketing, copywriting and graphic software skills. No supervisory experience required.

Competenze richieste

  • Competenze professionali
  • Digital marketing Social media management Copywriting Website content management Graphic software (Photoshop InDesign Adobe Acrobat Pro) MS Office Media relations Marketing collateral production
  • Competenze trasversali
  • Teamwork Communication Customer service orientation Dependability Initiative Stress tolerance Adaptability/Flexibility Presentation Integrity