FB Supervisor
Con Esperienza

Sheraton Milan San Siro's logo

Sheraton Milan San Siro

Milano, Milano, Lombardia, Italia

Di persona

Contratto a tempo indeterminato

Hospitality

Descrizione della Posizione Lavorativa

Position summary

The successful candidate will become a member of the F&B Front department and, together with the other supervisors, will serve as the primary link between management and operational staff. The role requires working across different shifts and services according to operational needs. We are seeking someone already performing a similar role with solid experience in comparable hospitality businesses.

Profile

  • Guest-focused with great attention to detail
  • Strong problem-solving abilities and service orientation
  • Good communication skills, flexibility and adaptability
  • Proactivity, initiative and excellent organisational and leadership skills
  • Excellent level of English

Main responsibilities

  • Be present on the floor and manage front-of-house operations
  • Lead and organise the team during service and arrange the team before, during and after service
  • Manage and coordinate temporary staff in compliance with applicable regulations
  • Handle ordering and stock control using the Marriott management system
  • Familiarity with Micros Opera or other front-of-house order management applications is preferred
  • Know the dishes and be able to explain them to guests
  • Possess wine knowledge and basic food & wine pairing skills
  • Prepare orders and ensure pantry stock levels
  • Check and arrange mise en place for the dining room and bar
  • Prepare set-ups for events and banqueting
  • Apply and respect HACCP rules

Equal opportunity: Marriott International is committed to equal employment opportunities and values the diverse backgrounds of its associates. We do not discriminate on any protected basis, including disability or veteran status.

By joining Sheraton, you enter a global community that has been creating gathering places since 1937. Sheraton associates help deliver welcoming, engaging guest experiences. If you are a team player keen to provide meaningful guest service, consider joining Sheraton and the wider Marriott portfolio.

Benefits

  • Access to Sheraton Club areas
  • Spa facilities and a 24/7 fitness centre
  • Outdoor pool area with pool bar
  • On-site restaurants (including El Patio del Gaucho) and a bright bar-restaurant
  • Extensive meeting and event spaces (21 rooms, ~2,500 m²)
  • Hotel located near San Siro stadium with good connections to airports and motorways
  • Enhanced hygiene measures including Sanixair sanitation technology

Requisiti

Previous experience in a similar F&B supervisory role within the hospitality sector; excellent level of English; Italian language required; ability to work shifts and across different services; knowledge of front-of-house systems and HACCP.

Competenze richieste

  • Competenze professionali
  • English proficiency Marriott order/stock management systems Micros/Opera (preferred) HACCP Wine knowledge Food & wine pairing Event/banqueting setup
  • Competenze trasversali
  • Guest-focused Attention to detail Problem solving Communication Flexibility Adaptability Proactivity Leadership Organisation