IT Functional Analyst - Banking
Junior / Apprendista

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Kyndryl

Milano, Milano, Lombardia, Italia

Hybrid

Contratto a tempo indeterminato

Information Technology / Financial Services

Descrizione della Posizione Lavorativa

Who We Are

Kyndryl operates and reinvents mission-critical technology systems for leading global businesses, combining deep expertise with AI-driven insights to enable faster innovation and better decisions. We offer a flexible, supportive environment focused on employee well-being and professional growth.

The Role

As a Functional Analyst within Kyndryl Italia Innovation Services you will drive innovation and transformation, helping customers leverage technology to reach ambitious goals. The role requires direct interaction with client stakeholders to elicit functional requirements and collect all necessary information to design applications.

The Functional Analyst analyzes requirements, prepares functional specifications and transfers outcomes to developers and technical analysts. The role demands a high degree of autonomy in task management, proactivity in proposing functional solutions and solid skills in managing and analysing user requests. You should be motivated to grow your career in application projects.

Your Future at Kyndryl

Joining Kyndryl as a Technical Functional Analyst means becoming part of the Kyndryl Consultant Profession and working alongside consultants, architects, project managers and cross-functional technical experts. You will receive ample support for learning, training and career development.

Who You Are / Requirements

  • Minimum 1 year of experience in Financial Services environments.
  • Degree in STEM disciplines.
  • Experience as an IT Functional Analyst capable of understanding functional requirements and translating them into formal functional analysis.
  • Good knowledge of core banking processes such as current accounts, document management, mortgages, digital and biometric signatures, securities, derivatives and anti-money laundering reporting.
  • Proactive, available and quick to learn the dynamics of an application context.
  • Proficiency in both Italian and English.

Nice to have

  • Knowledge of PL/SQL.
  • Familiarity with standard modelling languages and notations (e.g. UML, BPMN).
  • Experience with requirements management and analysis tools (e.g. Jira, Confluence, Trello).
  • Knowledge of Agile methodology.

Culture and Inclusion

Kyndryl values kinship: strong bonds among colleagues, customers and communities. We welcome people of diverse backgrounds and encourage applicants even if they do not meet every requirement. Belonging and inclusion are central to our culture.

What You Can Expect

Work on meaningful projects from day one in a dynamic, hybrid-friendly environment. Kyndryl supports well-being through Be Well programs (financial, mental, physical and social health) and invests in learning and career development—certifications (Microsoft, Google, Amazon), coaching and hands-on experiences are available. You will receive tools for career planning, personalized development goals and continuous feedback.

Get Referred

If you know someone at Kyndryl, select ‘Employee Referral’ during application and provide the Kyndryl email of your contact.

Benefits

  • Hybrid-friendly work model based in Milano.
  • Be Well programs supporting financial, mental, physical and social health.
  • Access to learning and certification opportunities (Microsoft, Google, Amazon).
  • Coaching, hands-on experiences and structured career development.

Requisiti

Minimum 1 year experience in Financial Services; degree in STEM; experience as an IT Functional Analyst translating functional requirements into analysis; knowledge of core banking processes (current accounts, document management, mortgages, digital/biometric signatures, securities, derivatives, AML reporting); proactive and quick learner; proficiency in Italian and English. Nice to have: PL/SQL, UML/BPMN, requirements tools (Jira/Confluence/Trello), Agile.

Competenze richieste

  • Competenze professionali
  • Requirements analysis Functional specification Core banking processes PL/SQL UML BPMN Jira Confluence Trello Agile methodology
  • Competenze trasversali
  • Proactivity Customer-focused Growth mindset Quick learner Teamwork Communication Autonomy Inclusiveness