Commercial Operations Manager
Senior
Unilever Food Solutions Italy
Roma, Roma, Lazio, Italia
Di persona
Contratto a tempo indeterminato
Food & Beverage (FMCG)
Descrizione della Posizione Lavorativa
Location: Uffici di Roma (Rome, Latium, Italy). Contract: Full-time, permanent. Collective Labour Agreement: Food Industry (CNEL Code E012). Salary range: €51.200 – €70.400 gross per year.
As part of a global organisation you will benefit from a diverse network and a culture that supports growth. You will be eligible for the annual bonus plan (based on business results and individual performance) and for the Annual Shares Plan, according to company policy.
Job purpose
The Commercial Operations Manager is a key leadership role within Unilever Food Solutions Italy, accountable for converting the business strategy into disciplined commercial execution to deliver profitable growth across channels and customers. Reporting to the UFS Head of Country, you will orchestrate the commercial agenda and lead end-to-end sales planning, forecasting, pricing and mix strategy, trade investment governance, promotional effectiveness, customer planning and performance management.
Key responsibilities
- Lead the annual commercial planning process and the sales execution framework.
- Own S&OP and forecasting to align demand, supply and commercial priorities.
- Drive Net Revenue Management across pricing, portfolio transformation, mix management, promotional optimisation and trade investment governance.
- Develop and execute customer and channel strategies to maximise profitable growth and ROI.
- Use sell-out insights to inform customer strategies, improve promotions and sustain profitable growth.
- Run commercial performance reviews to identify opportunities, foster ownership and ensure accountability.
- Enable the sales organisation with advanced analytics, dashboards, insights and decision-support tools.
- Govern commercial investments to ensure disciplined execution and optimal resource allocation.
- Ensure cross-functional alignment for flawless execution of business priorities and to accelerate growth.
- Support innovation and renovation through strong commercial activation and execution excellence.
- Build capabilities and processes to improve commercial effectiveness, route-to-market performance and customer profitability.
Key requirements
- Minimum 5 years of experience in Net Revenue Management (NRM) and Trade Marketing Investment (TMI) within the FMCG industry.
- Proven experience in forecasting, commercial planning and execution.
- Data-driven mindset with strong analytical skills (Power BI, Microsoft Excel) and the ability to convert data into actionable route-to-market recommendations.
- Strong leadership skills with the capacity to influence, collaborate with and manage diverse stakeholders and customers.
- Interest in the Food industry.
- Results-oriented, collaborative and inclusive approach.
- Fluency in Italian and English.
Preferred qualifications
- Experience in Foods, Beverages or Out of Home channels.
- Exposure to sales or distribution channels.
- Familiarity with AI or analytical programming.
- International educational or professional experience.
- Degree in Business, Economics, Finance, Marketing or related field.
Additional information
Tools: PC. Limited travel to customers is foreseen by the role.
The compensation package and contractual level will be determined according to the candidate’s experience, technical skills and seniority, and in alignment with internal equity principles.
Please submit your application in English.
Unilever is committed to equity, inclusion and diversity. If you require any support or access requirements, please advise at the time of application so we can support you through the recruitment process.
Benefits
- Smart working
- Company canteen
- Health and life insurance
- Digital Learning Academy
- Company shop & discounts
- Mental & physical wellbeing programmes
- Enhanced parental leave