Descrizione della Posizione Lavorativa
Your role: you are the welcoming, energetic presence guests remember. As a waiter/waitress at The Social Hub you will keep service moving with speed, confidence and warmth, shifting between tables, the bar and the kitchen while helping colleagues to ensure a smooth, connected and enjoyable experience for international guests.
About The Social Hub: known for breaking hospitality conventions, TSH offers a hybrid hospitality concept combining hotel stays, student accommodation, coworking, events, gyms, rooftop bars and food & drink venues. Headquartered in Amsterdam and operating across many European cities, the company promotes a creative, inclusive workplace with expansion plans across Europe.
Main responsibilities
- Greet and make guests feel comfortable with positive energy
- Take orders, serve meals and recommend menu items with confidence
- Anticipate needs to keep the dining area running smoothly
- Coordinate clearly with the bar and kitchen to ensure timely, correct service
- Respond to questions and minor issues calmly and courteously
- Maintain a clean, organised station ready for service
- Support teammates during high-demand periods to maintain a strong team rhythm
Profile and requirements
- Natural hospitality instinct and enjoyment in creating great moments for guests
- 1–2 years of restaurant or hospitality experience or a strong willingness to learn
- Excellent communication skills and ease connecting with people
- Ability to multitask under pressure while staying composed
- Fluent in English and Italian; additional languages are a plus
- Take pride in a clean, professional appearance and a positive attitude
What we offer
- The chance to work in a dynamic, multinational company that redefines hospitality
- Employment with a Certified B Corp® committed to positive impact
- Opportunities to learn, develop and progress within the company
- Great discounts across TSH properties in Europe for you and your friends and family
- A lively workplace full of events, supportive colleagues and additional salary/benefit items
Compensation policy: pay is determined fairly and transparently based on role and assessed proficiency; salaries are offered upfront without negotiation. Starting salary: 23.830,90€ gross per year.
Inclusion: The Social Hub welcomes people of every background and identity; authenticity and diversity are encouraged—come as you are.
Benefits
- Employee discounts at TSH locations across Europe
- Training and growth opportunities, including leadership development
- Supportive, eventful workplace culture
- Employment within a Certified B Corp® organisation
Requisiti
1–2 years of restaurant/hospitality experience (or strong willingness to learn); fluent in English and Italian; professional appearance; strong communication and multitasking skills; positive attitude and team spirit.
Competenze richieste
Competenze professionali
Restaurant service experience
Customer service
English
Italian
Competenze trasversali
Customer orientation
Teamwork
Clear communication
Calm under pressure
Positive attitude