Descrizione della Posizione Lavorativa

Your mission is to be one of the first friendly faces at The Social Hub Rome, helping visitors and members feel welcome and turning curious guests into active community members. You will learn how the membership spaces operate day-to-day while supporting members to make the most of everything the hub offers.

Some shifts will involve chatting with members over coffee; others will include leading tours, helping to run events, or recommending your favourite spots around the city — no two shifts are the same.

About The Social Hub

TSH is a bold, creative hybrid-hospitality concept where people can work, stay, learn and socialise. Beyond hotel services, the hub offers student accommodation, short and long stays, gyms, events, rooftop bars, food & drink outlets, coworking and community spaces. Headquartered in Amsterdam, TSH operates across multiple European locations and aims to grow further while operating as a Certified B Corp® that balances profit with positive impact.

What you will do

• Welcome members and guests into the membership space and ensure they feel at home from arrival.
• Lead tours of the hub and introduce prospective members to our facilities and services.
• Support member onboarding and help new members settle into the community.
• Share insider recommendations about Rome’s best spots for food, culture, shopping and nightlife.
• Help answer membership enquiries and explain the different membership options.
• Assist with emails, offers, bookings and membership-related administrative tasks.
• Maintain the membership areas tidy, welcoming and prepared for the next shift.
• Support community events and help activate our vibrant member community.

Requirements

• You must be currently enrolled at a university within the EU.
• Studying Hospitality, Business, Marketing, Sales or a related field.
• Bring a positive, hands-on attitude and enjoy meeting new people.
• Be organised and comfortable juggling varied tasks during the day.
• Enjoy working in a team and taking initiative when needed.
• Fluent in Italian and English; additional languages are a plus.
• Available for a full-time internship of 40 hours per week for 6 months (extracurricular).

What we offer

• The chance to work at a dynamic, multi-national company and learn in a role with potential future growth.
• Work for a Certified B Corp® committed to positive impact and collaboration with partner organisations.
• Access to staff discounts across properties in Europe — for you and your friends and family.
• A lively workplace full of events, supportive colleagues and development opportunities including training and mental health support.
• Fair and consistent pay policy: starting salary is determined using a transparent framework rather than negotiation.
• Compensation: a monthly internship allowance of €800 (extracurricular internship).

We welcome people from all backgrounds and identities — nationality, gender, age, sexual orientation, religion or culture do not limit your place here. Come as you are.

Requisiti

Currently enrolled at a university within the EU; studying Hospitality, Business, Marketing, Sales or related; positive, hands-on attitude; organised and able to multitask; team player with initiative; fluent in Italian and English; available for a full-time (40 h/week) extracurricular internship for 6 months.