Descrizione della Posizione Lavorativa

Your mission: you will be one of the first faces members and visitors meet at The Social Hub Rome and help turn curious visitors into active members. You will learn how the membership spaces operate day-to-day while supporting members to get the most out of everything the hub provides.

Some shifts will involve informal conversations with members over coffee; others will see you conducting tours, helping to organise events or sharing your favourite spots in Rome with guests. Shifts vary and offer a hands-on experience in hybrid hospitality.

About us: The Social Hub is a creative, rule‑breaking hospitality concept that blends hotel services with student accommodation, coworking, events, gyms, bars and community spaces. Founded in 2012 and headquartered in Amsterdam, TSH operates across multiple European locations and is growing rapidly. We are a Certified B Corp® committed to positive impact and offer an inspiring, diverse workplace.

What you will do

• Welcome members and guests into the membership space and ensure they feel at home from arrival.
• Lead guided tours of the hub and present our membership benefits to potential members.
• Support member onboarding and help new members integrate into the community.
• Share local insider tips about Rome’s food, culture, shopping and nightlife.
• Respond to membership enquiries and explain different membership options.
• Assist with emails, offers, bookings and other membership-related administrative tasks.
• Maintain membership areas so they remain organised, welcoming and ready for use.
• Support community events and contribute to bringing our member community to life.

What we expect from you

• You are currently enrolled at a university within the EU.
• You are studying Hospitality, Business, Marketing, Sales or a related field.
• You bring a positive, hands‑on attitude and enjoy meeting new people.
• You are organised and able to handle varied tasks throughout the day.
• You work well in a team and can take initiative when needed.
• Language requirement: fluent in Italian and English (additional languages are a plus).
• You are available for a full‑time internship of 40 hours per week for 6 months.

What we offer

• The chance to work in a dynamic, multinational and innovative company—more than a hotel, a hybrid hospitality concept.
• Employment within a Certified B Corp® focused on balancing profit with positive social impact.
• Opportunities to learn, grow and potentially progress internally.
• Great discounts across our European properties for you and your friends and family.
• A vibrant workplace with events, supportive colleagues and additional employee support such as training and wellbeing resources.
• Compensation: a monthly internship allowance of €800 (extracurricular internship).

Benefits

• Multinational work environment and learning opportunities.
• Discounts in TSH properties across Europe.
• Events, training and wellbeing support to help personal and career growth.

Requisiti

Currently enrolled at a university in the EU; studying Hospitality, Business, Marketing, Sales or related; fluent in Italian and English; available for a full-time (40 hrs/week) extracurricular internship of 6 months.