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Job Title: Events Coordinator

Department: Sales and Marketing

Reports to: Events Manager / Director of Sales and Marketing

Job summary

The Events Coordinator is responsible for planning and managing banqueting events held at the hotel. The role focuses on promoting and selling banqueting services to increase F&B revenue in line with budgeted targets. The Coordinator handles new leads from initial request through event completion and acts as the primary operational contact for each event.

The position requires close collaboration with the Director of Sales & Marketing (DOSM) to solicit, sell and confirm banqueting business necessary to reach budgeted goals. The Events Coordinator gathers and shares all relevant event details, ensures client needs are met, and supports timely and proper handover for service delivery.

Key responsibilities

• Plan and sell banqueting events, preparing tailored proposals according to DOSM guidelines.
• Manage new catering requests from inquiry to event completion and represent the hotel operationally during events.
• Coordinate with clients, internal departments and external suppliers to guarantee accurate execution and the appearance of event set-up before and during the event.
• Proactively seek and handle new business opportunities to meet personal and hotel banqueting revenue targets.
• Prepare proposals, draft contracts and manage customer correspondence and documentation.
• Provide accurate reports on market trends and banqueting results; update the Director of Sales & Marketing regularly on performance.
• Support teamwork with other hotel department leaders and represent the Brand image in all interactions.
• Attend sales strategy meetings and contribute to weekly and overall sales planning.
• Take responsibility for other duties as assigned.

Education and experience

Required:

• Minimum of 2 years' experience in a Sales department with demonstrated career progression.
• A proven track record of sales success and an established client database is highly desirable.

Qualifications

1. University degree.
2. Fluent Italian (mother tongue), fluent English and preferably a second foreign language.
3. Computer skills: Microsoft Excel, Word and internet.
4. Knowledge of Opera PMS.

Essential skills

1. Ability to manage the catering segment from request through departure.
2. Experience handling both reactive and proactive banqueting sales activities.
3. Capability to develop targeted banqueting sales strategies and action plans.
4. Strong prioritization, organization and follow-up skills.
5. Clear and quick decision-making under pressure.
6. Respect for deadlines and consistent communication with supervisors.
7. Customer problem-solving skills and focus on building long-term customer relationships.
8. Commitment to provide opportunities for professional development.

Reporting line: The Events Coordinator reports to the Director of Sales and Marketing and provides regular updates on banqueting performance and activities.

At Marriott International, we are committed to being an equal opportunity employer. We welcome diverse backgrounds and are dedicated to non-discrimination on any protected basis, including disability and veteran status.

Developed in partnership with the jeweler and luxury designer Bulgari, Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Bulgari Hotel Milano is set in a renovated 18th-century palazzo in the cultural and commercial heart of the city and features a 4,000-square-meter private garden providing a tranquil oasis amid Milan.

Requisiti

Minimum 2 years' experience in Sales with progressive growth; proven sales results and client database preferred. University degree. Native/Fluent Italian, fluent English and preferably a second foreign language. Computer skills (Excel, Word, Internet) and Opera knowledge.