Front Office Agent
Junior / Apprendista
Leonardo Hotels
Strada delle Greghe, Pacengo, Verona, Veneto, 37017, Italia
Di persona
Contratto a tempo indeterminato
Hospitality & Tourism
Descrizione della Posizione Lavorativa
Be yourself – at Leonardo your personality matters. The Leonardo Family welcomes people of different origins, religions, genders, ages, sexual orientations and abilities; this diversity is a strength.
The 4-star Leonardo Lago di Garda – Wellness and Spa is situated in the countryside of Lazise on the southern banks of the lake. The hotel offers 127 rooms, a renovated restaurant, an extensive wellness area with bio-sauna, hammam and Turkish bath, wellness treatments, meeting rooms and suites with whirlpool baths.
Role
We are looking for a Front Office Agent (d/f/m) to join our team and begin your career journey with us.
Main duties
- Ensure guests feel at home by delivering the best personal service
- Manage check-in and check-out procedures
- Handle administrative tasks related to the front desk
- Provide guests with information about the hotel and the Garda Lake area
- Answer phone calls
Profile
- Tourism studies or a Bachelor’s degree in Hotel Management
- At least 1 year of experience as Front Office Agent or Receptionist
- Hospitality-oriented attitude; hospitality is in your veins
- Sense of responsibility, ability to work in a team and resistance to stress
- Flexibility to work early, late and night shifts
- Very good written and spoken English and Italian; additional languages are a plus
- Be authentic and yourself (BE YOURSELF)
Contact
Valeria Rotondo
HR Assistant
Leonardo Lago di Garda Wellness & Spa
Strada delle Greghe, 7
37017 Lazise (VR), Italia
Benefits
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at the Leonardo Academy
- Team events
- Accommodation will not be provided