Descrizione della Posizione Lavorativa
We are a leading European tech company with over 45 years of experience, dedicated to bringing digital technology into every business by prioritising customers and offering tailored solutions across areas such as HR, customer relations, e-invoicing and digital payments.
The Research & Development team is central to the Group's innovation: we continuously research and develop new technologies and invest significantly in artificial intelligence (AI) to enhance our products and services.
We are hiring a Functional Analyst to support development of innovative platform projects, helping to maximise product value, ensure customer satisfaction and meet business goals in a fast-changing environment. The role includes:
- Work with APIs to support integration, testing and validation of system functionalities.
- Use tools such as Postman to design, run and document API tests.
- Perform end-to-end testing to guarantee reliability and quality of platform solutions and contribute to automated testing processes to increase efficiency.
- Design and execute AI output validation frameworks: define acceptance criteria for AI-generated results, assess correctness, consistency and edge-case behaviour across model versions and prompt changes.
- Build and maintain adversarial test datasets and evaluation benchmarks for AI-driven features, including hallucination detection, boundary-case coverage and regression suites.
Required skills and experience:
- At least 2–3 years as a functional analyst in a tech environment.
- Solid understanding of APIs and related tools (e.g., Postman).
- Experience with end-to-end testing and test automation practices.
- Experience defining acceptance criteria and evaluating AI outputs, including test dataset and benchmark design, edge-case validation, hallucination detection and regression testing for AI/ML features.
- Strong analytical mindset and attention to detail.
- Advanced English (C1).
We seek people who share our values and demonstrate a growth mindset, turning challenges into opportunities. Our core values are:
- Entrepreneurship — proactive, responsible and customer-centric; we question the status quo to achieve outstanding results.
- Innovation — we cultivate an environment that encourages experimentation and the development of new solutions.
- Inclusion — we value diverse experiences and promote an inclusive workplace.
If you recognise yourself in this profile, apply now via our portal and track your application. We welcome people who want to get involved, grow and make an impact.
Benefits
- Total compensation: €38,000 – €44,000 per year (including a variable performance component), full-time reference.
- Wellbeing Digital Wallet: from €2,800 per year (personal budget for travel, medical expenses, parental support, sports, childcare/caregiving reimbursements and similar services).
- Flexibility: hybrid working model with autonomy on when to come into the office; on-site presence when it improves collaboration and effectiveness.
- Growth: tailored learning paths and development opportunities within an international group.
- Work environment: inclusive culture built on trust, collaboration and diverse perspectives; Light Friday — no work on Friday afternoons.
- Location: Milano, MI, Italia.
Requisiti
2–3 years as functional analyst in a tech environment; solid knowledge of APIs and Postman; experience with end-to-end testing and automation; experience defining acceptance criteria and validating AI outputs (datasets, benchmarks, edge cases, hallucination detection, regression); strong analytical skills; English C1.
Competenze richieste
Competenze professionali
APIs
Postman
End-to-end testing
Test automation
AI output validation
Acceptance criteria definition
Adversarial dataset creation
Hallucination detection
Regression testing for AI/ML
English C1
Competenze trasversali
Analytical mindset
Attention to detail
Growth mindset
Proactivity
Responsibility
Customer-centricity
Collaboration
Inclusion