FB Events Supervisor
Junior / Apprendista

The Social Hub's logo

The Social Hub

Firenze, Firenze, Toscana, Italia

Di persona

Contratto a tempo indeterminato

Hospitality / Events

Descrizione della Posizione Lavorativa

Your mission: be the central presence during meetings and events, coordinating the crew so that every setup, break and service moment is executed smoothly. You will work alongside the M&E Manager, support new team members during onboarding and keep daily operations running efficiently.

About The Social Hub: we are a creative, rule-breaking hospitality concept that blends hotel services with student accommodation, long- and short-stay options, gyms, events, rooftop bars, food & drink venues, community and coworking spaces. Headquartered in Amsterdam, TSH operates across multiple European countries and continues to expand.

Key responsibilities

  • Lead the front-of-house team during service and set a positive, energetic tone.
  • Coach and guide staff on the floor, helping to resolve small issues in the moment.
  • Support training and onboarding of new team members.
  • Ensure smooth daily operations by checking setups, stock levels, cleanliness and safety standards.
  • Remain present on the floor to engage with guests and assist where needed.
  • Process transactions accurately and report any irregularities.
  • Share shift targets and motivate the team to achieve them.
  • Collaborate closely with kitchen and bar teams to maintain service flow.

What we expect from you

  • About 1–2 years of experience in a senior waiter, barista or bartender role.
  • Confidence leading a team during service and the ability to stay calm under pressure.
  • Clear communication skills and an eye for consistent, detail-focused service.
  • A genuine hospitality attitude and enjoyment of guest-facing work.
  • Ability to work well with different teams and lead by example.
  • Languages: English and Italian required; additional languages are a plus.

What we offer

  • The chance to work for a dynamic, multinational company that redefines hospitality.
  • Employment within a Certified B Corp® organisation committed to positive impact.
  • Opportunities for learning, development and future growth.
  • Generous discounts across our European properties for you and your friends and family.
  • A lively workplace full of events, supportive colleagues and standard salary/benefit provisions.

We aim for compensation that is fair and consistent. Your starting pay is determined by the role, your assessed proficiency and our salary framework; we make our best offer upfront and do not negotiate salaries.

Starting salary: €25,255.14 gross per year

Benefits

  • Employee discounts across TSH properties in Europe
  • Learning and development opportunities
  • Supportive workplace culture and events

Requisiti

1–2 years of experience in a senior waiter/barista/bartender role; ability to lead during service; strong communication, attention to detail; English and Italian required.

Competenze richieste

  • Competenze professionali
  • Service supervision Cash handling Staff training and onboarding Coordination with kitchen/bar teams English and Italian language skills
  • Competenze trasversali
  • Team leadership Communication Calm under pressure Attention to detail Guest-oriented attitude