Guest Services Agent Doorman
Junior / Apprendista

Palazzo Tornabuoni / Fingen Group's logo

Palazzo Tornabuoni / Fingen Group

Palazzo Tornabuoni, Via dei Corsi, Quartiere 1, Firenze, Firenze, Toscana, 50123, Italia

Di persona

Contratto temporaneo

Hospitality

Descrizione della Posizione Lavorativa

About Palazzo Tornabuoni and Fingen Group: Located in the centre of Florence, Palazzo Tornabuoni is a restored 15th-century Renaissance palace operating as the city’s first exclusive Private Residence Club. The property is managed by Fingen Group, a leading Italian retail and real estate operator known for creating prestigious, design-driven destinations that combine excellence and Italian style.

Role and responsibilities

  • Assist with member and guest transportation, coordinating transfers when required.
  • Welcome members and guests, helping with luggage on arrival and departure.
  • Manage errands, parcels and shopping bags and deliver groceries to members and guests.
  • Support the setup of events as needed.
  • Keep the entrance and luggage storage areas clean and orderly and provide assistance at the Reception/Concierge desk, offering personalised recommendations to ensure an exceptional guest experience.

Requirements

  • Valid driving licence is required.
  • Must have the legal right to work in Italy at the time of application.
  • Previous experience is preferred, ideally in luxury hospitality.
  • Excellent interpersonal and relationship-building skills and a team-oriented attitude.
  • Fluency in English and Italian is mandatory.

What we offer

  • Competitive salary and meal vouchers (Ticket restaurant €8).
  • Free uniform with dry-cleaning service available.
  • Employee recognition programmes and excellent training and career development opportunities, with potential for future projects.
  • Fixed-term contracts in a dynamic, professional international environment.

How to apply: Send your CV to [email protected].

Nota sulla privacy: Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 (GDPR) e saranno utilizzati esclusivamente per la selezione in corso. L’offerta di lavoro è rivolta ad entrambi i sessi ai sensi delle leggi 903/77 e 125/91.

Requisiti

Valid driving licence; legal right to work in Italy; fluency in English and Italian; previous experience ideally in luxury hospitality; strong interpersonal and team skills.

Competenze richieste

  • Competenze professionali
  • Valid driving licence Fluency in English and Italian Experience in luxury hospitality Luggage handling Event setup support
  • Competenze trasversali
  • Teamwork Interpersonal skills Customer service Attention to detail Communication