Front Office Trainee
Senza Esperienza
Sheraton Milan San Siro
Milano, Milano, Lombardia, Italia
Di persona
Stage / Tirocinio
Hospitality
Descrizione della Posizione Lavorativa
Position summary: The trainee will join the Front Office team and be trained to carry out guest-facing and administrative duties to support daily operations.
- Welcome and assist guests
- Support room assignments and check-in/check-out
- Manage reservations
- Provide information and assistance to customers
- Handle phone calls
- Support in managing guest requests and complaints
- Complete basic administrative tasks and records
- Communicate with other departments to meet guest needs
Requirements: good communication skills, a customer-focused attitude, basic knowledge of English (additional languages are a plus) and the ability to work effectively within a team.
Marriott International is an equal opportunity employer that values diverse backgrounds and fosters an inclusive workplace. Candidates will be welcomed regardless of protected characteristics, including disability or veteran status.
Joining Sheraton means becoming part of a global community dedicated to creating a sense of belonging through thoughtful service. Trainees are encouraged to contribute to memorable guest experiences and grow within the Sheraton and Marriott International family.
Benefits
- Access to Sheraton’s global community and career opportunities within Marriott International
- Work in a hotel offering facilities such as Sheraton Club access, SPA and 24/7 fitness centre, outdoor pool area and on-site restaurants