Front Office Trainee
Senza Esperienza
Sheraton Milan San Siro
Milano, Milano, Lombardia, Italia
Di persona
Stage / Tirocinio
Hospitality
Descrizione della Posizione Lavorativa
Placement: The candidate will join the Front Office department and will be trained to perform front desk activities.
- Welcome and assist guests on arrival and during their stay
- Support room assignment and manage check-in / check-out procedures
- Handle reservations and booking updates
- Provide information and assistance to guests
- Answer and manage incoming telephone calls
- Support the handling of guest requests and complaints
- Carry out basic administrative tasks and maintain records
- Communicate with other departments to ensure guest needs are met
Requirements
The hotel is looking for candidates with good communication skills, a customer-oriented attitude and the ability to work in a team. Knowledge of Italian is required; a basic level of English is needed and additional languages are considered a plus.
Equal opportunity: Marriott International is an equal opportunity employer, committed to a diverse and inclusive workplace and non-discrimination on any protected basis, including disability or veteran status.
If you are a team player eager to deliver meaningful guest experiences, Sheraton encourages you to explore this trainee opportunity and join their global community.
Benefits
- Access to Sheraton Club
- Spa and 24-hour fitness center
- Outdoor swimming pool with bar and a terraced garden
- On-site restaurants, including the Argentine restaurant El Patio del Gaucho and the Silene bar-restaurant
- Extensive conference facilities (21 rooms, total ~2,500 m²)