Descrizione della Posizione Lavorativa
About the role
Casa Brera, a Luxury Collection Hotel (Marriott International), is looking for Food & Beverage Service Experts / Chef de rang to join the team. The position reports to the F&B Outlets Manager and covers all service duties across the hotel's four food & beverage outlets.
- Full-time: 5 days per week with 2 days off.
- Estimated start: July.
About us
Situated close to the renowned Teatro alla Scala, Casa Brera expresses Milan’s cultural and artistic character within the Brera neighbourhood. The property features 101 guestrooms and 15 suites, designed by Patricia Urquiola, and includes the rooftop venue Etereo, combining panoramic views, a pool and fine dining. Guests also enjoy breakfast services and classic Milanese aperitivo offerings.
We are a welcoming and modern team focused on creating memorable experiences that reflect Milanese heritage.
The impact you’ll make
Whether serving breakfast, lunch or dinner, you will ensure guests receive prompt, knowledgeable and friendly service. You will be expected to know the menu thoroughly to advise guests, handle orders and quickly resolve any issues so that guests leave satisfied and likely to return.
Key responsibilities
- Take food and beverage orders and record them in the internal system (Infrasys).
- Recommend menu items, manage special requests and upsell where appropriate.
- Ensure guests receive efficient, authentic service and check guest satisfaction during service.
- Prepare and set up the outlet for each service period.
- Order and restock outlet inventory as needed.
- Follow Standard Operating Procedures and brand guidelines.
- Adhere to quality assurance, health, safety and hygiene policies.
What we are looking for
- Passion for luxury hospitality and guest service.
- A warm, people-oriented attitude and strong team spirit.
- At least intermediate knowledge of Italian and English.
- A safety-first mindset and reliable, positive approach to work.
- Previous experience in similar F&B roles is an advantage.
What we offer
- A chance to work in a luxury lifestyle hotel that values your individual talents.
- Being part of Marriott International with opportunities for national and international career progression.
- World-class training and development programmes designed to grow your skills.
- Work alongside experienced, award-winning hospitality professionals.
- Discounted room nights, meals and spa access across thousands of hotels worldwide.
- Discounts for friends and family and special benefits while staying at partner hotels (for example, a 5 euro breakfast at European properties).
- Performance recognition programmes, wellness and sustainability initiatives.
Benefits
- Training and development within Marriott’s global network.
- Employee discounts on rooms, meals and spa services.
- Recognition and performance programs.
- Opportunities for internal mobility and international career paths.
Casa Brera is an equal opportunity employer that values diversity and inclusion. We welcome candidates from all backgrounds and are committed to non-discrimination.
#JoinCasaBrera
Requisiti
Passion for luxury hospitality, people-oriented attitude, intermediate Italian and English, safety-first approach; previous similar experience is an advantage.
Competenze richieste
Competenze professionali
F&B service knowledge
Infrasys (ordering system)
Health & hygiene compliance
Italian (intermediate)
English (intermediate)
Competenze trasversali
Customer service
Teamwork
Communication
Positive attitude
Dependability