IT Product Manager Property Management Systems
Senior
Carnival Cruise Line
Cosco Shipping Lines Italy, 41, Molo Ponte Morosini, Ghetto, Prè, Genova, Genova, Liguria, 16126, Italia
Hybrid
Contratto a tempo indeterminato
Ospitalità e Turismo
Descrizione della Posizione Lavorativa
Join our team in Genoa as IT Product Manager – Property Management Systems (PMS), taking end-to-end ownership of a core IT product that supports daily ship operations and directly affects guest experience, operational efficiency and business continuity across the fleet.
You will operate at the crossroads of business, demand and delivery, combining strategic product thinking with rigorous execution in a complex international, mission-critical environment.
Key responsibilities
- End-to-end product ownership: act as the functional owner of the onboard PMS, define a clear product vision, align priorities with the business and ensure consistency across requirements, solutions and releases.
- Translate business needs into scalable solutions: collaborate with demand teams, onboard staff and corporate stakeholders to understand operational processes and convert complex needs into structured, implementable functional specifications.
- Delivery governance & ecosystem coordination: lead initiatives throughout the full delivery lifecycle—from requirement definition to release—coordinating internal IT teams, software factories and external vendors while ensuring quality, timelines and results in a multi-stakeholder context.
What we look for
- Solid experience in IT Product Management or senior IT project management, preferably on complex, mission-critical systems.
- Ability to act as a bridge between business and technology with a strong business analysis / product owner mindset.
- Proven experience managing vendors and distributed delivery teams, ensuring accountability and execution excellence.
- Good knowledge of application lifecycle, functional testing and UAT, including hands-on involvement in solution validation.
- Comfort working in international, operationally complex contexts and fluent English.
- Availability to spend time onboard for analysis, validation and operational support activities.
- Experience with PMS, hospitality or onboard systems is a strong plus.
Your Employment
Open-term, full-time, hybrid.
About us
Costa is an Italian cruise company and part of the Carnival Corporation & plc Group. We are a diverse global community focused on creating memorable guest experiences, both on board and ashore. We support employees' growth and encourage passion, creativity and collaboration.
Learn more about the selection process and the opportunity at: https://career.costacrociere.it/shoreside/#journey
Benefits for employees
- Flexible smart working policy and a welcoming onboarding experience.
- Daily meal vouchers, exclusive discounts and access to the Wellbeing@Costa platform for sports, travel and cultural activities.
- Free medical insurance and additional welfare benefits for you and your family.
- Family & lifestyle support: milestone gifts, discounts on cruises and onboard services, and conveniences like Amazon Hub Lockers in offices.
- Professional growth through tailored learning programs, volunteering opportunities, wellbeing initiatives, loyalty programs and community events.